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Privacy Policy

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1. Introduction

At Tech Skills Lab Education Group LLC, we are committed to protecting the privacy and security of the personal data we process. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, apply for our technical training programs, or interact with our virtual laboratory environments. We adhere to the principles of transparency and data minimization in all our operations.

2. Data Controller

The entity responsible for the processing of your personal data is:

Tech Skills Lab Education Group LLC

823 Congress Ave, Suite 400
Austin, TX 78701, United States

Email: [email protected]

Phone: +1 512 555 0192

3. Data We Collect

We collect several categories of information to provide and improve our educational services:

  • Identity Data: Includes first name, last name, and professional title when you submit an inquiry or application.
  • Contact Data: Includes email address, phone number, and physical address.
  • Technical Data: Includes IP addresses, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Includes information about how you use our website, programs, and virtual laboratory services, including session durations and resource utilization within the Lab environments.
  • Educational Data: Includes academic history, technical assessment scores, and program progress for enrolled students.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter or submitting a contact form).
  • Contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract (e.g., processing your enrollment application).
  • Legitimate Interests: Where processing is necessary for our legitimate interests as a provider of technical education, provided those interests are not overridden by your rights and interests. This includes improving our curriculum and maintaining the security of our network.

5. How We Use Your Data

We use the collected data for the following purposes:

  • To manage your enrollment and provide our technical training services.
  • To maintain and secure our virtual laboratory infrastructure.
  • To communicate with you regarding your inquiry or student status.
  • To provide career placement services and industry partnership opportunities.
  • To analyze website and lab performance to improve our educational offerings.
  • To comply with regulatory requirements from the Texas Workforce Commission.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enrolled student records are maintained for a minimum of seven years in accordance with Texas regulatory standards for career schools. Inquiry data for non-enrolled individuals is typically deleted after 24 months of inactivity.

7. Third-Party Disclosures

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing our students (e.g., cloud infrastructure providers like AWS, or CRM systems). These parties are contractually obligated to keep your information confidential and use it only for the purposes specified by Tech Skills Lab.

8. Your Legal Rights

Depending on your jurisdiction (including rights under CCPA and GDPR where applicable), you have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.
  • Rectification: The right to request that we correct any inaccurate or incomplete personal data.
  • Erasure: The right to request that we delete your personal data under certain conditions.
  • Object: The right to object to our processing of your personal data for direct marketing or based on legitimate interests.
  • Portability: The right to request the transfer of your data to another organization.

To exercise any of these rights, please contact us at [email protected]. We will respond to all legitimate requests within 30 days.

9. Cookies and Tracking

We use essential cookies to maintain your session in our virtual laboratory and analytics cookies to understand how visitors interact with our content. You can manage your cookie preferences through the banner on our homepage or via your browser settings. Disabling essential cookies may limit your ability to use certain features of our training platform.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the last update will be displayed at the bottom of this page. We encourage you to review this policy periodically.

Last Updated: March 05, 2026